Posts Tagged ‘appreciation’

The lost art of appreciation

Thursday, August 6th, 2009

CB065332“Thanks.” “That was excellent work.” “I really liked it when you….”

We don’t say these words often enough. Maybe it’s the overdrive mode that most organizations are in these days. What we’re missing by not sharing genuine appreciation with others is a key to employee motivation. Showing gratitude and giving positive feedback isn’t the only way to motivate, but it can be one of the easiest and most enjoyable.

We recently stumbled into an opportunity to appreciate each other at Humanergy. A couple of years ago, we started exchanging “white elephant” gifts during the holidays. A “white elephant” is that thing that’s been sitting in your basement or garage that you’ve been meaning to get rid of, but you don’t really think anyone wants it. Maybe you’re even embarrassed to admit you have it.

One of our staff gave a fellow employee a “beautiful” rope necklace embellished with a dozen Southwestern figures, like a coyote, cacti, sombrero and snakes. The nicest thing we can say about it is that it is unique.

The receiver of this gift quickly transformed it into a talisman for our Humanergy team. We each picked a figure to represent ourselves, and the necklace was passed from person to person when we noticed something good. To document our appreciation, we started using a journal which travels with the necklace.

A typical journal entry might read, “To Karen, the green cactus, for outstanding detail management and customer-centric thinking on the ABC project. From Christi, the sombrero.”

What started out as a fun gift exchange has been transformed into a way to communicate about the great things that are happening at Humanergy and each person’s contributions.

The fun factor cannot be ignored here. The journal alone would have been satisfying, but the quirky necklace adds a bit of spice and personality. (And, yes, some team members have been spotted wearing the necklace around the office from time to time. So far no one has been brave enough to wear it elsewhere.)

Sharing appreciation feels magnificent. We just can’t figure out who’s enjoying it more – the people receiving the heartfelt thanks, or the people giving them.

You don’t need a funky necklace. Look someone in the eye and share your specific, meaningful gratitude. You’ll both feel wonderful. And you’ll get back to work smiles on your faces.

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Are you sharing the wealth?

Tuesday, July 14th, 2009

moneyA recent article in the Indianapolis Star titled Sharing the Wealth highlights something that we’ve always believed – that companies gain loyal employees through respectful practices, enriching job roles and, when possible, sharing the fruits of their labors with those who are responsible for producing them.

AIT, which was featured in the article, is poised to share $2 million in bonuses with its 300 workers. As President and CEO, Michael A. Evans, puts it, “They have earned this.”

What have we at Humanergy experienced when it comes to profit sharing and employee loyalty?

  • Profit sharing helps create employee loyalty, but it’s not a panacea. Research indicates that sharing profits can positively impact turnover, but other factors can outweigh its effects. Profit sharing won’t trump a toxic work environment or other negative working conditions.
  • Profit sharing is one good way to show people their efforts are appreciated, but it is not the only way. Employee appreciation can take many forms, including verbal praise, public recognition, employee incentives, etc.
  • Profit sharing can boost productivity, but watch for shortcuts and quick fixes. In the best of all worlds, employees will take actions that boost productivity, increase revenues and lower costs. In the worst case scenario, employees cut corners on quality – something that can have a profoundly destructive effect in the short and long term.

Because we understand that our people own our success, Humanergy shares profits with its employees. Giving employees a stake in the company’s financial future sends a powerful message about how much we value those who make it possible.

Because we also know that profit sharing isn’t the universal remedy, we also make sure share the wealth in other ways – by keeping communication open, valuing everyone’s diverse contributions and helping our people realize their dreams.

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