Posts Tagged ‘solutions’

Are you a problem finder?

Thursday, November 19th, 2009

big-eyeProblem finders have gotten a bad rap. Maybe we assume that someone who points out problems is paranoid, looking to get others in trouble or just a pain in the butt.

When is unearthing difficulties not only a good thing, but necessary?

When the problem is potentially catastrophic (or at least very serious). History is full of tragedies that might have been averted. One is profiled in What You Don’t Know: How Great Leaders Prevent Problems Before They Happen by Michael A. Roberto. The collapse of overhead walkways at a Kansas City Hyatt Regency might have been prevented if numerous warnings had been taken seriously during the construction process. If you’re seeing disaster as a possible outcome, speak up. Don’t stop until resolution is achieved.

When you’re ready and able to help find a solution. Problem finders must be solution finders too. Ideally, find and address the root causes. At the minimum, offer ideas to mitigate the negative effects of the problem.

When the problem is also an opportunity. Some setbacks are clouds with silver linings. For example, the current recession has its upsides – some goods and services are cheaper than ever. Be the one who discovers the potential within a problem.

When is finding problems bad?

When you’re venting. Don’t unearth problems if you have no intention of doing anything about them.

When you really are out to get someone. The problem might be legitimate, but if you’re taking pleasure in bringing down the other guy, that’s not good. Reexamine your motives.

When it’s all you can do. Remember that when the only tool you have is a hammer, everything looks like a nail. So if all you do is find problems, maybe it’s because you are no good at resolving them. Tackling issues requires creativity, intelligence and commitment. Gauge your skills and find ways to boost your capabilities.

Problem finders are important assets in any organization. The best ones combine problem identification with the right actions to produceĀ  long-term fixes. The other ones? They really can be pains in the butt.

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How and who do you influence?

Thursday, June 18th, 2009

ripples2

There’s been a lot of buzz about influence as an essential component of leadership. It’s true that with the exception of tyrants and dictators, leaders make most of their impact through influencing others. Clearly, the ability to get things done indirectly -  not just telling people what to do – is a fundamental necessity of leadership.

Influence is powerful and can be an instrument for good or evil. What core competencies are required to have a positive influence on those around you – and thus propel your organization toward its goals?

Authenticity required. People who influence others are genuine and don’t try to be something they are not. We can spot a fake a mile away. Influential people aren’t perfect; they just don’t try to hide their flaws or make excuses for their mistakes.

Focus on the greater good. They’re not totally selfless, but influential people  seek positive outcomes for others. They seek solutions that work for all individuals and groups involved, and they do what they can to foster other people’s development.

Act with courage and judgment. Influential people know when to speak up, change direction and push forward. They also know their limits (in skills, experience and influence) and when they can and cannot take risks.

Be humble. Quiet humility trumps ego-driven boastfulness every time. Influential people are confident, and also allow themselves to be vulnerable and less-than-all-knowing. They’re eager to learn from others.

Who influences you? By examining the character and actions of people who have impacted you positively, you’ll gain an understanding of what it takes to influence others. You’ll also realize that some of the most influential people don’t hold positions of formal authority. Even if you aren’t the boss, you may be influencing others.

Core competencies for influential leadership aren’t enough. There are some strategies that you can employ to increase the effectiveness of your influence. Stay tuned for a future post.

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