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Communication

  • Stop, Think, Choose
    You've had it! Person X has just irritated you again. You are about to scream, when something you heard at…
  • I could stop whenever I want to
    You're addicted to your smartphone.  So what? Isn't that a pretty socially acceptable compulsion - one that helps you be…
  • The most powerful word
    You're in a heated discussion with your colleagues. You need to make a decision and move forward collectively. What one word…
  • Does size matter?
    Is it easier to communicate effectively in a small organization? Not necessarily. I have talked with many employees and owners…
  • Speak your truth
    I'm a talker by nature, and it's been my habit to start talking without a clear plan about what I'm…
  • Get out there
    You've heard that it's important for leaders to get out of their offices. That can be tough, given the deadlines…
  • Need to have a difficult conversation?
    You can't put it off any longer. It's keeping you awake at night. It's that conversation that you know you…