269.789.0446
  • Deliver a precise and powerful message
    The manager's presentation has begun, and you're anxious to hear what he has to say. The sales results for most markets…
  • Your leadership motto for 2011
    Yes, it's almost 2011. With luck, you are taking this opportunity to pause, relax and take a breather before leaping…
  • Communicating intent
    You get along well with your co-workers and enjoy a pretty drama-free job environment. Yet sometimes it is frustrating when…
  • What people aren't saying
    Speaking your mind when the stakes are high is difficult for many people, especially when your opinion isn't shared by…
  • Prep for a tough conversation
    Seth and Sami consistently butt heads over how to move their work forward. Sami knows they need to talk, and that…
  • Stop talking, start doing
    Great leaders give inspiring speeches, restate the organization's values and reinforce outstanding performance.  They also know when to shut up,…
  • Wait...what did she mean by that?
    You walk out of your boss' office after a detailed discussion about the PDQ Project. You sit down at your…