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  • Delegation done right
    Delegation isn't just about giving someone else something from your task list (as tempting as that may be). Delegation is…
  • Trust and verify
    Much has been written about the importance of people trusting their leaders. Less attention is paid to the essential quality…
  • Get it done right the first time
    Refrigerator magnet spotted at a client's office recently: "Of course I don’t look busy. I delegated it right the first…
  • Whose monkey is it?
    Bob, one of your direct reports, comes into your office, obviously stressed. "The client just found another glitch in the…
  • True alignment
    I'm in the early planning stages for an event for a nonprofit organization. This process has reacquainted me with the…