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  • Interdependence: It's real
    People in organizations like to talk about how "we're all in this together." But when it comes to acting like…
  • A lesson in interdependence
    I recently acquired a tandem bike. This has given my wife, Launda, and I new opportunities to exercise and tour…
  • Make your customers happy
    When it comes to making your customers happy, a recent blog post from our friends at Brains on Fire said…
  • True alignment
    I'm in the early planning stages for an event for a nonprofit organization. This process has reacquainted me with the…
  • Making cross-functional magic
    "Marketing is a pain in my butt," laments operations director Stephan on a regular basis. Such cross-functional bashing is, unfortunately,…