Intense emotions at work

Intense emotions at work

When a person is struggling with intense feelings at the office, it can be hard for others to know what to do. Strong emotions are in evidence everywhere, with varying frequency, even in organizations where the culture is more rational and restrained. The first...
How to really help

How to really help

When a coworker comes to you for help with a problem, you’re probably like me. In your quest to be helpful, you give her some advice. Or you share your brilliant process for solving problems. While your aim is to be helpful, you really aren’t maximizing...
No advice, just questions

No advice, just questions

“We don’t receive wisdom; we must discover it for ourselves after a journey that no one can take for us or spare us.” Marcel Proust A coworker came to me recently to get input on a problem she was struggling to solve. Before she had even finished...