by Christi Barrett | Communication
“I can’t believe that Jeff didn’t post the training schedule AGAIN,” Janice remarked with disgust. “He’s been told, and he just refuses to do it!” Conflicts are a part of everyday life, and the workplace is no exception. It...
by Christi Barrett | Communication
You’re in a heated discussion with your colleagues. You need to make a decision and move forward collectively. What one word will help you reach alignment? And. When I strongly believe in my position, it is all too easy to counter the other person’s view...
