Finding the right mindset in crisis

Finding the right mindset in crisis

The reality of a global pandemic is upon us, and individuals, teams and organizations are facing major change, disruption and uncertainty. This crisis presents unprecedented challenges because of its worldwide scale, unpredictability and speed. Emergencies such as the...
Stop Whining

Stop Whining

“Complaining is not a strategy” (Jeff Bezos, Amazon founder). This quote hits the mark and is now being featured in Startup Vitamins’ posters and other products. I’ve been known to do a bit of complaining from time to time. What separates legitimate griping from...
Why change?

Why change?

We’re confronted by the need to change on a daily basis. New organizational expectations require learning a new skill. External pressures mean that the team must shift their ways of working together. How do you help others quickly respond and make the necessary...
Avoid being trampled by sacred cows

Avoid being trampled by sacred cows

We love our business manager, Karen Parker, and  we’d feel lost without her amazing skills, steadfast care and phenomenal customer service. We also know that there are some things she does “Karen’s Way,” and that is not changing.  How can you...
The perils of praise

The perils of praise

My kids have an amazing collection of trophies, medals, ribbons and certificates. I agree with the concerns shared by Ashley Merrman, in “Losing is Good for You” at NewYorkTimes.com. She writes about the downside of the “everyone gets a trophy”...