by Lance Satterthwaite | Trust
Stephen R. Covey wrote in The 7 Habits of Highly Effective People, “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” There are probably millions of...
by Christi Barrett | Communication
Nathan and Sasha are part of an innovation team, and the product launch is coming up. Nathan forgets to update Sasha on the marketing department’s strategies, and she has to rework the budget at the very last moment. Nathan apologizes for the lapse, saying,...
by Christi Barrett | Communication
You get along well with your co-workers and enjoy a pretty drama-free job environment. Yet sometimes it is frustrating when people “take things the wrong way.” Sometimes over-sensitive people are not the problem. This “misunderstanding”...
by Christi Barrett | Emotional Intelligence
You get to work and read an email from a coworker: Christi – the side door was left unlocked between 2 and 3 pm again. Have you thought of creating a checklist that will help you remember? Jane You think: What a jerk Thanks for the helpful suggestion. I’ll try...
by Christi Barrett | Change, Coaching, Leadership
There are mentors, and then there are people who step up in a more intentional way to make a profound, lasting impact on our lives. Lou is one of those people for me. I was a 22-year old graduate student working full-time in student services. I was green (not in an...
