by Christi Barrett | Conflict, Mindfulness
When the you-know-what hits the fan, and I’m in unexpected conflict, I often don’t respond in the best way possible. It’s far too easy for me to be thrown off guard and give off angry or defensive signals. All the while, my internal monologue is...
by Christi Barrett | Communication, Mutual Understanding
I just read a post that made me wince. Fred K. posted on LinkedIn about making a mistake at the end of meetings. I think I actually make that same mistake via email and in casual conversations not infrequently. That mistake is making fuzzy commitments. According to...