by Christi Barrett | Change, Leadership
Leaders have been encouraged to stop making excuses and simply apologize when they make mistakes. Good advice, but it isn’t enough to say you’re sorry. It really isn’t that hard to apologize. What is really hard is changing your behavior, so that you...
by Christi Barrett | Change, Development, Performance, Success
Stuff happens. You pull out of the garage on your way to work, already thinking of what you need to do once you arrive. Suddenly, WHAM! You’ve sideswiped the huge dumpster that the contractor left in the driveway in preparation for an upcoming roof replacement....