by Lance Satterthwaite | Influence, Leadership
Leadership is the ability to influence others. So, how are people influenced? Here’s six common ways people are influenced: • Fear-based: The thought of or the application of negative consequences • Reward-based: Rewards and use of positive...
by Lance Satterthwaite | Trust
Stephen R. Covey wrote in The 7 Habits of Highly Effective People, “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” There are probably millions of...
by Lance Satterthwaite | Performance, Supervision, Trust
When most people hear the word engagement, they picture a young couple who just made a commitment. They love and trust each other and promise to help make each other the best version of themselves. Employee engagement is the same – well close, anyway. Employee...