by Christi Barrett | Change, Leadership
Javier has been approached many times by his boss to consider applying for a supervisor job. “I’m not the type who can teach others,” he routinely said. That might be true, or Javier could be assuming that leadership is something he should be...
by John Barrett | Influence, Leadership
Influence allows you to impact results through your interactions with other people. Although you can’t control the outcome completely, you can increase the probability of achieving the impact you desire by how you network, communicate and find common ground with other...
by Christi Barrett | Emotional Intelligence
I worked for a boss once who was profoundly uncomfortable with feelings. He was a likeable guy who preferred to keep his distance when things got personal or emotional. It wasn’t unusual for him to miss meetings where contentious issues were going to be...
by David Wheatley | Growth
Your once-well-oiled machine of a team is experiencing strife. Some people seem to be spending more time whining than doing their jobs. A high-priority project is behind schedule and over budget. What questions do you ask to understand what’s really going on?...
by Christi Barrett | Diversity
It would be hard to find someone who’d argue that diversity in organizations is not valuable. Diverse experiences, cultures, skills and perspectives make the workplace dynamic, creative and innovative. The tragedy is that some of the most seemingly-diverse...