by Corey Fernandez | Accountability
The ABC Project is in trouble. Carmen is the leader of the area, and her direct reports are doing the heavy lifting to get the project off the ground. Carmen is frustrated that her boss, Celia, expressed concern over missing key deadlines. To make matters worse, when...
by John Barrett | Accountability
When we think of the word “consequences” a number of negative emotions can be triggered – shame, pain, deprivation or other unfavorable feelings. So do consequences always have to have a gloomy connotation? What is the right role for consequences at...
by David Wheatley | Delegation, Training
Daisy is a cow. She just got a new field. Daisy is excited and a little anxious about this new field. On the first day, Daisy’s anxiety caused her to stick pretty much to the middle of the field. Emily, the farmer, left her alone to find her own way. A few days later,...
by Christi Barrett | Supervision
More than half of the people who leave their jobs do so because of their boss, according to the smart people at Gallup. Sure, employee engagement (emotional commitment to the organization and its goals) matters, too. Who is responsible for 70% of an employee’s...
by Christi Barrett | Influence, Supervision
Bosses come in all shapes, sizes and types. Knowing how to manage up, influence and collaborate with Boss A does not guarantee you’ll get good results with Boss B. Yet there are some general principles that apply to everyone, like getting to know your...