by Christi Barrett | Emotional Intelligence
When a person is struggling with intense feelings at the office, it can be hard for others to know what to do. Strong emotions are in evidence everywhere, with varying frequency, even in organizations where the culture is more rational and restrained. The first...
by Christi Barrett | Emotional Intelligence
Sam has had it with Susie. “She’s messed up my schedule again,” he grumbles to himself. Sam hasn’t said anything to Susie about his most recent concerns, because he feels she’s very sensitive and will likely have a defensive response....