by Christi Barrett | Diversity, Feedback
You may have heard this before. Or you may have wondered, “Is this really true, or is this person operating on bias?” Getting tough feedback is challenging. It can be more so if you fall into the trap of assuming bias. Are people who give feedback biased?...
by Lance Satterthwaite | Trust
Stephen R. Covey wrote in The 7 Habits of Highly Effective People, “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” There are probably millions of...
by Christi Barrett | Diversity
The United States (and much of the world) is engaged in a profound re-examination of race, racism and the systemic bias that has largely been deemed “not a big deal” by many white people and experienced as trauma and violence by persons of color. Key to...
by Christi Barrett | Teamwork
I was driving back from visiting my parents late one night (pre-pandemic, when visiting my parents was safe). I realized I had to work to keep the car in the lane, as it was drifting slightly to the right if I didn’t correct it. The next day, I took the car into...
by John Barrett | Communication
“I want to write about the great and powerful thing that listening is. And how we forget it. And how we don’t listen to our children, or those we love. And least of all – which is so important, too – to those we do not love. But we should....
