by Christi Barrett | Crisis
Leaders need to model a calm demeanor, decisiveness and nimble change management, especially when times are hard. When there is chaos or crisis, finding balance and expending energy on the RIGHT stuff is hard to do. It can be all to easy to try to take control of...
by Christi Barrett | Crisis
The reality of a global pandemic is upon us, and individuals, teams and organizations are facing major change, disruption and uncertainty. This crisis presents unprecedented challenges because of its worldwide scale, unpredictability and speed. Emergencies such as the...
by David Wheatley | Change
The pressure is mounting. ABC Hospitality has begun to recognize that it must change its environmental practices for two reasons. First, their customer base expects them to follow up their talk of “less waste” with concrete steps. Investors recognize that more...
by David Wheatley | Crisis, Leadership
Angela prided herself on her collaborative style with her direct reports. She actively coached folks to improve, encouraged them to make decisions autonomously whenever possible, and supported her people through tough times.That democratic style worked well, until the...
by John Barrett | Emotional Intelligence, Leadership
When we ask people to reflect on great leadership moments, they identify a common theme. It is the ability to understand the self and others and put this intelligence into purposeful effect. In other words, Emotional Intelligence is a key difference maker for great...