by Christi Barrett | Supervision
Samantha loves her job. She enjoys interacting with customers and meeting their needs. She does a great job when the issues and their answers are clear. But Samantha struggles when something unexpected happens and she needs to think on her feet. She can follow an...
by Christi Barrett | Resilience
I’m reading Team of Teams by General Stanley McChrystal, Tantum Collins, David Silverman and Chris Fussell. In the introduction, General McChrystal talks about the military leaders who were part of the Joint Special Operations Task Force. He says...
by David Wheatley | Choice, Teamwork, Trust
It would have been pretty tempting to do some complaining aboard the Ruby May, the 39-foot sailboat that my beloved wife Launda Wheatley and I called home for two months. The Atlantic crossing brought our crew of four individuals wind, sunburn, rain and a...
by David Wheatley | Teamwork
Sofia didn’t recognize what was going on until Jason joined the team. The group had been chugging along, producing apparently-great work with few problems. Jason was the first new team member in a couple of years, and he shared some surprising observations. For...
by John Barrett | Influence, Leadership
Influence allows you to impact results through your interactions with other people. Although you can’t control the outcome completely, you can increase the probability of achieving the impact you desire by how you network, communicate and find common...
