Intense emotions at work

Intense emotions at work

When a person is struggling with intense feelings at the office, it can be hard for others to know what to do. Strong emotions are in evidence everywhere, with varying frequency, even in organizations where the culture is more rational and restrained. The first...
And what else?

And what else?

If you supervise other people, you’ve probably also been a coach. Yes, you need to hold folks accountable. And you need to have separate conversations that are about growth and learning as a partner in their development. I heartily recommend the book, The...
Again, leadership lessons from Mom

Again, leadership lessons from Mom

This content was originally posted on May 3, 2010, but we couldn’t resist sharing it again. Nothing beats Mom when it comes to sage advice. That MBA degree is dandy, but the lessons learned can’t hold a candle to Mom’s (or Dad’s or Gram’s) wisdom. A recent poll...
How to really help

How to really help

When a coworker comes to you for help with a problem, you’re probably like me. In your quest to be helpful, you give her some advice. Or you share your brilliant process for solving problems. While your aim is to be helpful, you really aren’t maximizing...