by Christi Barrett | Conflict
Carla and Timothy were part of the team working on a crucial project. Timothy was tasked with completing all aspects of the design. Unfortunately, he missed a deadline by several days, and Carla was miffed. Truth: People don’t always live up to our expectations....
by Christi Barrett | Communication, Conflict, Crisis
Sheila and Sam have never gotten along well, and when they are assigned to a key project together, neither person is pleased. Minor tensions slowly grow into full-scale battle, and the rest of the team is uncertain about what to do. They encourage Sheila and Sam to...
by Christi Barrett | Communication
On a couple of occasions recently, I’ve been challenged to listen to feedback that I did not welcome. In one case, it was a long-term member of an organization in which I hold a volunteer leadership role. This person was upset about a number of issues, and was...
by Christi Barrett | Emotional Intelligence
You get to work and read an email from a coworker: Christi – the side door was left unlocked between 2 and 3 pm again. Have you thought of creating a checklist that will help you remember? Jane You think: What a jerk Thanks for the helpful suggestion. I’ll try...
by Christi Barrett | Emotional Intelligence, Leadership
Intimidating, standoffish, mean and aloof. These are not words you want people to use when they describe you. The sad reality is that people who create this perception in others are often not aware of it. Think about it. Would you approach a snarly coworker to have a...
