by Christi Barrett | Change, Leadership
Leaders have been encouraged to stop making excuses and simply apologize when they make mistakes. Good advice, but it isn’t enough to say you’re sorry.It really isn’t that hard to apologize. What is really hard is changing your behavior, so that you...
by Christi Barrett | Emotional Intelligence
A recent Forbes.com article titled How Do You Control CEO Rage? seems like a sign of the times. Stress from the dire economic situation, global competition and high-speed change seems to be pervasive. And some of us just don’t react well to the pressure...