You’re not you when…

You’re not you when…

I love those Snickers commercials that feature the byline, “You’re not you when you’re hungry.” This relates to a discussion at a recent Humanergy meeting about how people deal with difficult or stressful situations. Because we’re human,...
Email best practices after 20 years

Email best practices after 20 years

I’m old enough to remember life without email. Believe it or not, when you needed to know something, you picked up the phone. And if they weren’t there, you left a message, often with a real live person. It wasn’t uncommon to skip the phone and...
Does your team need to re-form?

Does your team need to re-form?

Sofia didn’t recognize what was going on until Jason joined the team. The group had been chugging along, producing apparently-great work with few problems. Jason was the first new team member in a couple of years, and he shared some surprising observations. For...
Assume the best

Assume the best

You get to work and read an email from a coworker: Christi – the side door was left unlocked between 2 and 3 pm again. Have you thought of creating a checklist that will help you remember? Jane You think: What a jerk Thanks for the helpful suggestion. I’ll try...