by Christi Barrett | Emotional Intelligence
Sam has had it with Susie. “She’s messed up my schedule again,” he grumbles to himself. Sam hasn’t said anything to Susie about his most recent concerns, because he feels she’s very sensitive and will likely have a defensive response....
by Christi Barrett | Interdependence, Teamwork
“Marketing is a pain in my butt,” laments operations director Stephan on a regular basis. Such cross-functional bashing is, unfortunately, not uncommon. One HBR author has stated that 75% of all cross-functional teams are dysfunctional. Many people find...
by Christi Barrett | Resilience
I’m reading Team of Teams by General Stanley McChrystal, Tantum Collins, David Silverman and Chris Fussell. In the introduction, General McChrystal talks about the military leaders who were part of the Joint Special Operations Task Force. He says they had an...
by Christi Barrett | Choice
Humanergy’s Lance Satterthwaite recently facilitated a training with supervisors on emotional intelligence and MBTI. This session, summed up in a sentence: “We all have different innate personalities and tendencies, and we need to figure out how best to...
