by Christi Barrett | Emotional Intelligence
I can’t think of anyone more well-versed in the art and science of remaining collected under pressure than nurses – those too-often unsung heroes working in a variety of medical settings. What can you learn from them to remain unruffled under...
by Christi Barrett | Communication
The current reality of COVID-19 means that most of us are physically separated from others, including teammates, colleagues and customers. When we are in the same vicinity, we’re wearing face coverings to prevent the virus from spreading further. This is a vital...
by Christi Barrett | Choice, Teamwork
Bernard is a real pain. So says Beth, one of Bernard’s teammates. There’s been bad blood between these two for years, and Beth has no patience for dealing with Bernard, even when she has to partner with him on projects. As the new team leader, how do you...
by Christi Barrett | Crisis
Leaders need to model a calm demeanor, decisiveness and nimble change management, especially when times are hard. When there is chaos or crisis, finding balance and expending energy on the RIGHT stuff is hard to do. It can be all to easy to try to take control of...
by Christi Barrett | Decision-making, Goals
Leaders are fantastic problem-solvers. However, there may be situations that are so confusing that they defy the typical problem-solving strategies. What do you do when you’re faced with a thorny dilemma and can’t think of what to do?Steve McKee...
