by John Barrett | Delegation
Bob, one of your direct reports, comes into your office, obviously stressed. “The client just found another glitch in the software. They’re threatening to cancel the work.” People come to you with problems on a daily basis. It might be tempting to...
by Christi Barrett | Emotional Intelligence, Performance, Wellness
I used to be a prolific worrier. Until my mid-thirties, my worries ranged from anxiety about my unreliable car to whether the world was going to implode. As with many people, middle-of-the-night worrying interrupted my sleep, when a cornucopia of real or perceived...
by Christi Barrett | Decision-making
You’re in a meeting discussing an important issue, and you need to make a decision. Bob doesn’t offer his opinions, but he does ask a lot of questions. Bob thinks, “Hey, this is great. My questions will help us really understand what’s going on...
