by David Wheatley | Choice, Teamwork
We were tickled pink to hear a client (we’ll call him Bob) mention recently that choosing to do the right thing – to engage with others productively, even in the midst of conflict, confusion or tension – was getting easier over time. In the past, he...
by Christi Barrett | Conflict
Luis had finally had it. After months of feeling under attack by Josie, he called in sick for the third time that month. Feeling exhausted and drained, he began to compose his letter of resignation. When poorly managed or left to escalate, conflict has a tremendous...
by Christi Barrett | Meetings
Think of the last meeting you attended. Was it a snooze-fest, or was there keen interest? Excitement, perhaps? Patrick Lencioni says that meetings should be intense, or they shouldn’t be happening at all. How can you transform your meetings from blah to wow?...
by Christi Barrett | Teamwork
Unless you’re a lighthouse keeper (is that still an occupation?) or are currently castaway on a deserted island, you work with other people. Even if you’re an individual contributor (fancy talk for don’t have anyone reporting to you), you most likely...
by Christi Barrett | Communication
I’m a talker by nature, and it’s been my habit to start talking without a clear plan about what I’m trying to say. This often gets me into trouble, especially when there is conflict. One focus for me is speaking MY truth. If I’m having a...