The real cost of task switching

The real cost of task switching

I’m a closet multi-tasker. I secretly pride myself on being able to nimbly switch from one task to the next. In fact, I find it very unnerving to start a task and stick with it for a long period of time (more than 45 minutes) without checking email, staging a...
Subterranean conflict

Subterranean conflict

Luis had finally had it. After months of feeling under attack by Josie, he called in sick for the third time that month. Feeling exhausted and drained, he began to compose his letter of resignation. When poorly managed or left to escalate, conflict has a tremendous...