by Christi Barrett | Feedback
Delivering constructive feedback is not easy to do, even when you have opportunities to be face-to-face. Working virtually means few, if any in-person interactions, but that does not mean you’re off the hook when it comes to sharing direct, honest and caring...
by Karen Weideman | Communication
Ever been in a conversation or situation when a racist remark or joke was shared which hit you in your gut, so you felt the need to say something…but couldn’t? Maybe it felt risky, and the right words wouldn’t surface, so the moment passed. I have. Two recent...
by David Wheatley | Communication
Teams across the world are engaged in conversations around race, racism, white privilege and equity. These issues are complex and deeply emotional. That’s why: Organizations need to remain committed to open, honest dialogue that takes place over time. One...
by Christi Barrett | Conflict
Some team members hate conflict. Instead of openly airing the issues, conflict-averse people often go to their best friend on the team and complain about other team members. They say things like, “I don’t want to make trouble” or “It...
by Christi Barrett | Interdependence, Teamwork
“Marketing is a pain in my butt,” laments operations director Stephan on a regular basis. Such cross-functional bashing is, unfortunately, not uncommon. One HBR author has stated that 75% of all cross-functional teams are dysfunctional. Many people find...
