And what else?

And what else?

If you supervise other people, you’ve probably also been a coach. Yes, you need to hold folks accountable. And you need to have separate conversations that are about growth and learning as a partner in their development.I heartily recommend the book,...
Mistakes? Look for patterns!

Mistakes? Look for patterns!

Balls get dropped. Mistakes are made. These things happen, and we find ourselves putting out fires and moving on…sometimes to the next fire.The funny thing about problems is that we all know it’s what we do about them that really matters. Yet we rarely...
Stop saying you are sorry

Stop saying you are sorry

Leaders have been encouraged to stop making excuses and simply apologize when they make mistakes. Good advice, but it isn’t enough to say you’re sorry.It really isn’t that hard to apologize. What is really hard is changing your behavior, so that you...
Feed your team

Feed your team

I am a card-carrying member of ASDT (Adult Survivors of a Dysfunctional Team). I am sure that it is just a coincidence (or the fact that I have been working for many, many years), but I’ve served on a few teams that were not productive.Dysfunctional teams do...