by Christi Barrett | Emotional Intelligence
I can’t think of anyone more well-versed in the art and science of remaining collected under pressure than nurses – those too-often unsung heroes working in a variety of medical settings. What can you learn from them to remain unruffled under...
by Christi Barrett | Choice, Teamwork
Bernard is a real pain. So says Beth, one of Bernard’s teammates. There’s been bad blood between these two for years, and Beth has no patience for dealing with Bernard, even when she has to partner with him on projects. As the new team leader, how do you...
by David Wheatley | Communication
Teams across the world are engaged in conversations around race, racism, white privilege and equity. These issues are complex and deeply emotional. That’s why: Organizations need to remain committed to open, honest dialogue that takes place over time. One...
by Christi Barrett | Choice
Challenging times bring out both the very best of our human qualities – and, unfortunately, sometimes the worst. COVID-19 examples abound, from people checking in on vulnerable neighbors to those who take advantage by hoarding and selling necessities at...
by Christi Barrett | Emotional Intelligence
When a person is struggling with intense feelings at the office, it can be hard for others to know what to do. Strong emotions are in evidence everywhere, with varying frequency, even in organizations where the culture is more rational and restrained.The first impulse...
