by Christi Barrett | Emotional Intelligence
I can’t think of anyone more well-versed in the art and science of remaining collected under pressure than nurses – those too-often unsung heroes working in a variety of medical settings. What can you learn from them to remain unruffled under pressure?...
by Christi Barrett | Communication
The current reality of COVID-19 means that most of us are physically separated from others, including teammates, colleagues and customers. When we are in the same vicinity, we’re wearing face coverings to prevent the virus from spreading further. This is a vital...
by Christi Barrett | Emotional Intelligence
I thought I was pretty immune to secondhand stress. Then came the coronavirus and massive change, economic pressure and working remotely. A Management Tip of the Day from Harvard Business Review reminded me that no (wo)man is an island when it comes to picking up...
by Christi Barrett | Emotional Intelligence
When a person is struggling with intense feelings at the office, it can be hard for others to know what to do. Strong emotions are in evidence everywhere, with varying frequency, even in organizations where the culture is more rational and restrained. The first...
by Christi Barrett | Communication
I love those Snickers commercials that feature the byline, “You’re not you when you’re hungry.” This relates to a discussion at a recent Humanergy meeting about how people deal with difficult or stressful situations. Because we’re human,...