by Christi Barrett | Emotional Intelligence
Sam has had it with Susie. “She’s messed up my schedule again,” he grumbles to himself. Sam hasn’t said anything to Susie about his most recent concerns, because he feels she’s very sensitive and will likely have a defensive response....
by Christi Barrett | Conflict
Over the past couple of years, Humanergy has engaged in some spirited discussion around this question: When you have a conflict with someone, can you really just “let it go?” Or, if something bugs you, should you address it every time? Jeanne Brett in...
by Christi Barrett | Leadership, Performance
It makes intuitive sense that how people feel day to day impacts their contributions on the job. New research by Teresa Amabile and Steven Kramer “reveals the dramatic impact of employees’ inner work lives—their perceptions, emotions, and motivation levels—on...
by David Wheatley | Change
Most advice about change is directed at leaders, often dealing with managing employees’ reactions to change. There are far fewer books and articles written from an employee-facing-change perspective. To roll with change in your organization, start with these...
by Christi Barrett | Emotional Intelligence
I worked for a boss once who was profoundly uncomfortable with feelings. He was a likeable guy who preferred to keep his distance when things got personal or emotional. It wasn’t unusual for him to miss meetings where contentious issues were going to be...
