by Christi Barrett | Crisis
Those of us in the United States began our pandemic journey in March of 2020. Here we are in 2021, and we continue to be socially distanced (or arguing about its necessity) and awaiting the disbursement of the vaccine (or arguing about its safety). Life is far from...
by Christi Barrett | Engagement, Success
The COVID-19 pandemic means that many workers are now remote. (And, lest we ignore the brutal reality, a great many others are not working at all.) Maintaining a shared focus on organizational/team success becomes more challenging when people are not physically...
by Christi Barrett | Emotional Intelligence
A friend, Beth, was engaging in a mild whine about her job, specifically, her boss. “She’s just so….well, smart. It’s driving me nuts.” That got my attention. How can someone be too smart? Beth’s boss is exceptionally bright,...
by John Barrett | Emotional Intelligence, Leadership
When we ask people to reflect on great leadership moments, they identify a common theme. It is the ability to understand the self and others and put this intelligence into purposeful effect. In other words, Emotional Intelligence is a key difference maker for great...
by Christi Barrett | Emotional Intelligence
I worked for a boss once who was profoundly uncomfortable with feelings. He was a likeable guy who preferred to keep his distance when things got personal or emotional. It wasn’t unusual for him to miss meetings where contentious issues were going to be...