An alternative to exit interviews

An alternative to exit interviews

Ah, the exit interview. For the organization, this is seen as a good opportunity to get some insight and feedback before the person leaves. For the interviewee, the exit interview can be a quandary. Do I tell the truth, the whole truth and nothing but the truth? Do I...
Four steps to employee engagement

Four steps to employee engagement

More than half of the people who leave their jobs do so because of their boss, according to the smart people at Gallup. Sure, employee engagement (emotional commitment to the organization and its goals) matters, too. Who is responsible for 70% of an employee’s...
Questions as a super power

Questions as a super power

Tom is a new supervisor who wants to do the right thing for his direct reports. When he began his leadership journey, he thought his job was to have or find the right answers. He’s beginning to understand that his real job is enabling others to learn and grow,...
Onboarding 101

Onboarding 101

My son, Ryan, started a new job some time ago. He started with the usual cursory training. Then his coworkers took him aside and said, “Here’s what I wish I had known my first week.” They clued him into the opportunities and pitfalls. They...