by Christi Barrett | Choice, Leadership
Leaders are often faced with tough decisions and must resolve ethical dilemmas. They think about the ends – what will be the possible result of each alternative? Hopefully, leaders also examine the means – what actions will be taken and how will they...
by Christi Barrett | Interdependence, Leadership, Supervision
When it comes to making your customers happy, a recent blog post from our friends at Brains on Fire said it best. “Happy employees lead to happy customers. And that “shared happy” leads to positive word of mouth.” So, how do you increase the happiness of...
by Christi Barrett | Emotional Intelligence, Leadership
Recent discussions about confidence have led us to explore identity, or how you answer the question, “Who am I?” Identity in this context isn’t about your job, other life roles or what you do. What we’re talking about here is the core of who...
