I’m just that way

I’m just that way

Humanergy’s Lance Satterthwaite recently facilitated a training with supervisors on emotional intelligence and MBTI. This session, summed up in a sentence: “We all have different innate personalities and tendencies, and we need to figure out how best to...
Stop saying you are sorry

Stop saying you are sorry

Leaders have been encouraged to stop making excuses and simply apologize when they make mistakes. Good advice, but it isn’t enough to say you’re sorry. It really isn’t that hard to apologize. What is really hard is changing your behavior, so that you...