by Christi Barrett | Conflict
Some team members hate conflict. Instead of openly airing the issues, conflict-averse people often go to their best friend on the team and complain about other team members. They say things like, “I don’t want to make trouble” or “It...
by Christi Barrett | Teamwork
It’s all too easy for teams to settle for good performance. Over time, leaders and team members begin to adjust their expectations, aligning with what’s being achieved now. But how do you move a team of people from good to great performance? How do you...
by Christi Barrett | Leadership, Supervision
It may seem like common sense that when a teacher expects students to excel at a certain level, the students do. Grading can be subjective, after all. It is more surprising that studies of teachers have found that students’ scores on objective IQ tests...
by Christi Barrett | Change, Development, Performance, Success
Stuff happens. You pull out of the garage on your way to work, already thinking of what you need to do once you arrive. Suddenly, WHAM! You’ve sideswiped the huge dumpster that the contractor left in the driveway in preparation for an upcoming roof replacement....
by Christi Barrett | Emotional Intelligence, Leadership
You may feel that you have plenty of reasons to be cynical. The world can be perceived as perpetually gloomy given worldwide terrorism, the collapse of our financial system and ongoing scandals. However, you don’t have the luxury of cynicism if you want to be an...
