by Christi Barrett | Change, Leadership
We have heard it before. “You can’t change people.” Yet we persist with the idea that if we just use the right words at the right time, the other person will “get it.” In “Leadership in the Age of Complexity: From Hero to...
by Christi Barrett | Leadership
When we’re recruiting new employees, it’s tempting to paint a rosy picture. We want to impress these candidates, especially if we think they possess the skills we desperately need. One of Humanergy’s clients recently noted, “The typical...
by Christi Barrett | Leadership, Organizational Climate, Performance
Is there an employee in your organization who is dragging everyone down? There may be several. These are the employees who appear to be busy but don’t consistently produce good results. (Forget about great.) They have ready-made excuses for why they fall short,...
by Christi Barrett | Emotional Intelligence, Leadership
You may feel that you have plenty of reasons to be cynical. The world can be perceived as perpetually gloomy given worldwide terrorism, the collapse of our financial system and ongoing scandals. However, you don’t have the luxury of cynicism if you want to be an...
by Christi Barrett | Communication
“Really big people are, above everything else, courteous, considerate and generous – not just to some people in some circumstances – but to everyone all the time.” Thomas J. Watson Put another way: “A person who is nice to you but rude to...