by Christi Barrett | Emotional Intelligence, Leadership
Leadership at the top is a tough gig. To meet shareholders’ or other important stakeholders’ expectations,leaders are expected to take bold action and still protect the organization’s vital interests. Though forceful, enterprising leaders are...
by Christi Barrett | Communication, Conflict, Teamwork
Nobody’s perfect. That seems like a pretty simple and well-accepted notion. However, when dealing with people at work, you need (or at least want) them to do the right things. The fact that others don’t always do what they “should” can leave...
by Christi Barrett | Conflict
Carla and Timothy were part of the team working on a crucial project. Timothy was tasked with completing all aspects of the design. Unfortunately, he missed a deadline by several days, and Carla was miffed. Truth: People don’t always live up to our expectations....
by Christi Barrett | Leadership, Supervision
It may seem like common sense that when a teacher expects students to excel at a certain level, the students do. Grading can be subjective, after all. It is more surprising that studies of teachers have found that students’ scores on objective IQ tests...
by Christi Barrett | Change, Leadership
We have heard it before. “You can’t change people.” Yet we persist with the idea that if we just use the right words at the right time, the other person will “get it.” In “Leadership in the Age of Complexity: From Hero to...
