Intense emotions at work

Intense emotions at work

When a person is struggling with intense feelings at the office, it can be hard for others to know what to do. Strong emotions are in evidence everywhere, with varying frequency, even in organizations where the culture is more rational and restrained. The first...
Solving complex problems

Solving complex problems

It’s been said that for every problem, there is a solution. Yet, when complicated issues arise, it can be all too easy to freeze, at least temporarily. Because most work processes are complex, interdependent, multi-dimensional systems, the problems that can...
How to herd cats

How to herd cats

You’re scheduled for a meeting next week, and you receive the agenda in your email. You’re pleased to see that there is a designated facilitator for the meeting, but not so thrilled that it’s you. If your meetings are like mine, they can sometimes...
Are your meetings intense?

Are your meetings intense?

Think of the last meeting you attended. Was it a snooze-fest, or was there keen interest? Excitement, perhaps? Patrick Lencioni says that meetings should be intense, or they shouldn’t be happening at all. How can you transform your meetings from blah to wow?...