Intense emotions at work

Intense emotions at work

When a person is struggling with intense feelings at the office, it can be hard for others to know what to do. Strong emotions are in evidence everywhere, with varying frequency, even in organizations where the culture is more rational and restrained.The first impulse...
What the boss really does

What the boss really does

I recently watched the movie The Intern, a lighthearted office story about a young chief executive and her intern, who happens to be a 70-year-old retired guy. In the movie, Jules, the CEO, is struggling. She works 16+ hours a day as the organization is growing...
What’s your achilles heel?

What’s your achilles heel?

David Wheatley shared an insight at a recent training that really hit home. He said that the key to engaging with others is direct, honest and respectful communication. Often we’re good at two of these three, and we need to manage for third one. David...
Can you fix people?

Can you fix people?

We have heard it before. “You can’t change people.” Yet we persist with the idea that if we just use the right words at the right time, the other person will “get it.”In “Leadership in the Age of Complexity: From Hero to Host”...