Do nothing

Do nothing

Once again, our friends at Brains on Fire have given us a well-needed kick in the pants. This post has inspired me to get off the frenzied, always-be-productive treadmill that has been my life. When was the last time I spent a chunk of time with no agenda, nothing...

Over-the-top service

We all have customers, whether we characterize them that way or not. We serve our direct reports, boss and/or shareholders. We seek to meet the needs of family members, as a spouse, parent, sibling or child. In the same respect, we are served by others, and when we...