by John Barrett | Delegation
Bob, one of your direct reports, comes into your office, obviously stressed. “The client just found another glitch in the software. They’re threatening to cancel the work.” People come to you with problems on a daily basis. It might be tempting to...
by Christi Barrett | Choice, Communication
“Complaining is not a strategy” (Jeff Bezos, Amazon founder). This quote hits the mark and is now being featured in Startup Vitamins’ posters and other products. I’ve been known to do a bit of complaining from time to time. What separates legitimate griping from...
by Christi Barrett | Growth, Leadership
We are often asked to recommend books that address a particular leadership challenge. While reading books certainly doesn’t guarantee behavior change, many people report that they are inspired and guided by what they learn in books. Here are several of our favorites,...
by Christi Barrett | Performance
We love our business manager, Karen Parker, and we’d feel lost without her amazing skills, steadfast care and phenomenal customer service. We also know that there are some things she does “Karen’s Way,” and that is not changing. How can you...
by Christi Barrett | Coaching, Leadership
My kids have an amazing collection of trophies, medals, ribbons and certificates. I agree with the concerns shared by Ashley Merrman, in “Losing is Good for You” at NewYorkTimes.com. She writes about the downside of the “everyone gets a trophy”...
