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Communicating heart to heart

Communicating heart to heart

by Christi Barrett | Emotional Intelligence, Leadership

A recent Next Level Blog post about the Dalai Lama stimulated my thinking about leadership and communication. The post noted that the Dalai Lama encourages people to communicate not person-to-person, but heart-to-heart. As leaders, it can be all too easy to...
You need thick skin AND a big heart

You need thick skin AND a big heart

by Christi Barrett | Emotional Intelligence

I heard somewhere recently that leaders need both thick skin and a big heart. At face value, those two qualities might seem like an oxymoron. How can a tough, impervious person be vulnerable enough to let the softer side show? Christian D. Warren answers this question...

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