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Communicating heart to heart

Communicating heart to heart

by Christi Barrett | Emotional Intelligence, Leadership

A recent Next Level Blog post about the Dalai Lama stimulated my thinking about leadership and communication. The post noted that the Dalai Lama encourages people to communicate not person-to-person, but heart-to-heart. As leaders, it can be all too easy to...
You need thick skin AND a big heart

You need thick skin AND a big heart

by Christi Barrett | Emotional Intelligence

I heard somewhere recently that leaders need both thick skin and a big heart. At face value, those two qualities might seem like an oxymoron. How can a tough, impervious person be vulnerable enough to let the softer side show? Christian D. Warren answers this question...

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    You may have heard this before. Or you may have wondered, “Is this really true, or is this person operating on bias?” Getting tough feedback is challenging. It can be more so if you fall (read more....)

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