by Christi Barrett | Emotional Intelligence, Leadership
A recent Next Level Blog post about the Dalai Lama stimulated my thinking about leadership and communication. The post noted that the Dalai Lama encourages people to communicate not person-to-person, but heart-to-heart. As leaders, it can be all too easy to...
by Christi Barrett | Emotional Intelligence
I heard somewhere recently that leaders need both thick skin and a big heart. At face value, those two qualities might seem like an oxymoron. How can a tough, impervious person be vulnerable enough to let the softer side show? Christian D. Warren answers this question...
