Four steps to employee engagement

Four steps to employee engagement

More than half of the people who leave their jobs do so because of their boss, according to the smart people at Gallup. Sure, employee engagement (emotional commitment to the organization and its goals) matters, too. Who is responsible for 70% of an employee’s...
Choose your words

Choose your words

I cringed when I read this post by Karin Hurt of Let’s Grow Leaders. It reminded me of many times when I’ve spoken without carefully choosing my words. Most often, the results weren’t awful, like the loss of credibility Hurt examines. However, I know...
Stop saying you are sorry

Stop saying you are sorry

Leaders have been encouraged to stop making excuses and simply apologize when they make mistakes. Good advice, but it isn’t enough to say you’re sorry.It really isn’t that hard to apologize. What is really hard is changing your behavior, so that you...