by Jim Marshall | Emotional Intelligence, Influence
If someone asks me, “What’s in it for me?” in a conversation, I tend to have a negative reaction. It sounds self-centered. It sounds quid pro quo. For as long as I’ve been around Humanergy, we’ve turned that question into a one-word tool: WIIFM. It’s pronounced...
by Christi Barrett | Choice
Susanna is a firefighter and willingly rushes into dangerous situations with her teammates to save others. Asim is a nurse, working on the front lines of the COVID-19 pandemic. These examples of individual choices are dramatic, and they may seem more in line with our...
by Christi Barrett | Crisis
Leaders need to model a calm demeanor, decisiveness and nimble change management, especially when times are hard. When there is chaos or crisis, finding balance and expending energy on the RIGHT stuff is hard to do. It can be all to easy to try to take control of...
by Christi Barrett | Teamwork
Most leaders would be thrilled to say that their team members feel safe and comfortable enough to have tough conversations and take risks together. That sort of psychological safety can have a dark side, says Alex Fradera on Quartz. The positive characteristics of...
