by Christi Barrett | Teamwork
Most leaders would be thrilled to say that their team members feel safe and comfortable enough to have tough conversations and take risks together. That sort of psychological safety can have a dark side, says Alex Fradera on Quartz. The positive characteristics of...
by Christi Barrett | Engagement, Performance
“People with the right talent for their jobs, and long tenures in them, outperform colleagues dramatically – and their contributions skyrocket when they are also engaged.” So says James Harder in HBR’s Engage Your Long-Time Employees to Improve...
by Christi Barrett | Leadership
Father’s Day is around the corner, and it’s only fitting that we pay a tribute to dads. (You may remember our leadership lessons from Mom in honor of Mother’s Day 2010.) Here are just a few of the lessons imparted by the way my dad has always loved...
by Christi Barrett | Leadership
A recent article in the Indianapolis Star titled Sharing the Wealth highlights something that we’ve always believed – that companies gain loyal employees through respectful practices, enriching job roles and, when possible, sharing the fruits of their...
by Christi Barrett | Customers
It’s ironic. Focusing on customers, as vital as they are to business success, can be lost in our quest for growth and high performance. It’s all too easy to focus on how we can get more customers, rather than what needs to be done to completely WOW the...
