Conflict aftermath

Conflict aftermath

In a perfect world, people in conflict would work things out and emerge stronger. In the real world, conflict can be complicated and take some time to resolve. While we firmly believe that the vast majority of conflicts can come to successful resolution, it takes time...
Communicating when emotions run high

Communicating when emotions run high

Carla and Timothy were part of the team working on a crucial project. Timothy was tasked with completing all aspects of the design. Unfortunately, he missed a deadline by several days, and Carla was miffed. Truth: People don’t always live up to our expectations....