No opinion

No opinion

I hardly ever have no opinion or am wishy-washy about an issue. (I did the “What’s your superpower?” assessment, and it was no surprise that mine was decisiveness.) That is why this article by Steve McKee resonated. It’s a message I really need...
Email best practices after 20 years

Email best practices after 20 years

I’m old enough to remember life without email. Believe it or not, when you needed to know something, you picked up the phone. And if they weren’t there, you left a message, often with a real live person. It wasn’t uncommon to skip the phone and...
Intent vs. impact

Intent vs. impact

Nathan and Sasha are part of an innovation team, and the product launch is coming up. Nathan forgets to update Sasha on the marketing department’s strategies, and she has to rework the budget at the very last moment. Nathan apologizes for the lapse, saying,...
Help people learn by experience

Help people learn by experience

Experience is a wonderful teacher. If you’ve ever tried to convince someone of something by using your gift of gab, you know what I mean. It’s hard to talk people into changing their minds. Once people have experienced something for themselves, they...