Delegate to the busy

Delegate to the busy

“I can’t delegate anything! We’ve had staff cuts, and everyone is too busy already.” That’s a pretty frequent comment made by leaders. Is there no other option but doing it yourself? Actually, delegation can still happen, even if...
Succeeding in a complex world

Succeeding in a complex world

I’m reading Team of Teams by General Stanley McChrystal, Tantum Collins, David Silverman and Chris Fussell. In the introduction, General McChrystal talks about the military leaders who were part of the Joint Special Operations Task Force.┬áHe says they had an...
If you want loyalty, get a dog

If you want loyalty, get a dog

Marketing folks have a saying, “If you want loyalty, get a dog.” Customer loyalty, it seems, is a myth. Is employee loyalty a thing of the past, too? Nope. But too many leaders focus on loyalty at the expense of true leadership. Perhaps the definition of...