by Christi Barrett | Conflict
They’re at it again. Bob and Stefan are arguing over a budget allocation. Last time it was the details of the team retreat. Janel, their boss, has tried telling them to work out their differences. She knows she needs to step in to facilitate a permanent solution...
by Christi Barrett | Conflict
In a perfect world, people in conflict would work things out and emerge stronger. In the real world, conflict can be complicated and take some time to resolve. While we firmly believe that the vast majority of conflicts can come to successful resolution, it takes time...
by Christi Barrett | Leadership, Performance
It makes intuitive sense that how people feel day to day impacts their contributions on the job. New research by Teresa Amabile and Steven Kramer “reveals the dramatic impact of employees’ inner work lives—their perceptions, emotions, and motivation levels—on...
by Christi Barrett | Communication, Emotional Intelligence, Leadership
Everybody has a bad day once in a while, even the boss. Leaders sometimes feel that they cannot let their true feelings show, so they put on a “game face” to mask their true emotions. Janine Popick posted How Your Energy Affects Your Team at Inc.com. She...
by Christi Barrett | Mutual Understanding, Supervision
Shawna left the meeting feeling like her hiring decision had been all wrong. Why couldn’t Hector manage this project on his own? When Shawna was in his role, she was able to make decisions and move forward with little direction from the boss. Maybe it was time...
